we are not responsible for damaged or melted product. no refunds or reshipments will be sent for this reason. if your product reaches you melted, please place it in the refrigerator or let cool at room temperature and use as is.
with the global pandemic of covid-19 going on, shipping times may be a little longer. if you leave your email while checking out, you will be sent a tracking number and also updated on the process of your order. please be patient during this time and continue to stay safe!
+ upon ordering, you are agreeing to our terms and conditions.
+ orders canceled within 24hrs are eligible for a refund
+ after 24 hrs, you will be issued store credit
shipping & processing
+ processing takes 1-7 business days on all orders
+ shipping takes 1-5 business days please be patient with your local usps
+ we are not responsible for any lost packages. if your package was lost in route to you, you need to contact your local usps.
+ if your package is damaged by usps please contact us and your local usps to discuss the insurance on your package.
+ if your package is returned due to incorrect address, you are responsible for paying for shipping again.
+ all sales are final.
+ prty grl does not accept any returns due to sanitary reasons. if you believe you received the wrong item, email us at email@example.com to discuss a refund.
+ if there is a problem with your order, all refunds are sent as store credit
when placing an order through prty grl beauty, you are agreeing to all of these terms and conditions. thank you for your support!